So you bought Carmel, eh? Not happy? It's one of his early ones - hence the sale. he was one of the pioneers with the long hair videos. may I suggest you email them (Jenn) directly and tell them. They would rather take care of you than see some negative posts, even tho the criticism is justified. The indianrapunzel.com videos will be good and not-so-good as well. I'm sorry that your first experience with HWAS didn't go so well. I have MANY of their videos and picture sets